Terms and Conditions

Terms and Conditions

Payment Methods
We accept All credit cards, and debit cards, through our secure server. We also use Paypal.

Postage & Packing within the UK , Highlands & Islands, Channel Islands,
We have no minimum order but orders up to £20 incur a postage cost of £2.95

All orders over £20.00 are postage FREE

All orders are usually sent within 3 working days.

European Postage & Packing

All orders up to £20.00 incur postage of £6.95

Worldwide Postage & Packing

All orders up to £20.00 incur postage of £6.95

Please note we can not be held responsible for delays caused by Royal Mail. Orders 'lost in the Post' are normally very rare, however if this does occur we will replace items ( after the statutory time limit set by the post office) where possible, otherwise a refund or replacement will be offered.
Returns and exchanges
We will replace faulty or damaged items sent, if you email to telephone us within 7 days of receipt. We try not to make mistakes, but very occasionally this happens, and we will do all we can to sort them out.
Refunds for unwanted goods will be given, minus the postage charges, on receipt of returned goods in a re-saleable condition.

All orders include VAT @ 20%

We do not have a stock update on our website. However we do endeavour to update the website as quickly as we can to mark items out of stock if not available. Occasionally it may be that item is out of stock when you buy it, and we will forward it on as soon as possible to you.

A full refund will be given for faulty or damaged goods.
If you wish to contact us, please email or telephone on 01795 531860

The Stamp Connection

14 Edith Road

Faversham

Kent ME13 8SD

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